Maternity and Child products are delivered within Australia only and may be delivered by Australia Post and/or other reputable courier companies.
For all orders under $50 the shipping cost is charged at a FLAT RATE of $9.00
For orders over $50, shipping is FREE.
Deliveries are processed promptly upon receipt of full payment and delivery may take between 2 and 14 days. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.maternityandchild.com.au.
Our orders are sent directly from our suppliers and where multiple items are ordered these may arrive in stages, with no additional postage charges
RETURNS AND REFUNDS
www.maternityandchild.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. The return shipping is to be covered and paid for by you. Unopened goods (all tags attached) will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.maternityandchild.com.au.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.